About Guestflow

Kevin and Heidi, Bruges hosts who also manage your home

Guestflow was founded by Kevin Verstraete and Heidi Sneyaert, an energetic couple from Bruges. What started with renting out their own holiday apartments grew into a passion for hospitality and produced Guestflow: a management partner who knows every property and every owner personally.

No ticket system, no call centre: anyone working with Guestflow works directly with Kevin and Heidi. They know your property, your guests and your region, and they are on site quickly when that is needed.

Kevin Verstraete and Heidi Sneyaert, the founders of Guestflow
Kevin and Heidi, your direct point of contact
Our experience

Born out of our own rental practice

Kevin and Heidi have built up years of experience letting and managing four holiday apartments by the Damme Canal in Bruges. So they know not only the theory but the daily practice: the bookings, the pricing, the multilingual guest communication, the cleaning schedule and the surprises that inevitably come with it.

That track record is publicly available: together the four properties hold 2,936 reviews with an average of 4.81 out of 5, and Superhost status on Airbnb for 10 years. You will find them in the portfolio.

2,936 reviews on Airbnb
4.81 average out of 5
Superhost hosting for 10 years
Welcome gesture with local beer, prepared for guests of one of the properties
Ten years of practice, personal down to the details
Our mission

What we do for owners and guests

Guestflow wants to take the work off owners entirely, give guests an excellent experience and get the most out of every holiday property, always with a personal approach.

We manage your holiday home as if it were our own place.

Why Guestflow

Why work with us?

  • We know the region
  • Personal service
  • Quickly on site
  • A local network
  • Direct contact
  • Strong involvement
  • Hands-on experience as hosts
  • No anonymous call centre

Deliberately with a limited number of properties per region: quality before quantity.

Welcome pack with local beer and guides, prepared for guests
Hospitality down to the details
Our values

How we work

A collaboration with Guestflow is personal: you know us, we know your property. These six values form the basis of every agreement we make.

Trust Quality Transparency Hospitality Reliability Involvement
Personal conversation with an owner about managing a holiday rental
Personal guidance, from the introduction to the management
Booking channels

The channels we work with

We put your property forward on the major booking platforms and through a booking page of your own for direct bookings without commission.

Direct bookings

Meet Kevin and Heidi?

Without obligation, at the property or online. You know straight away who your point of contact is.

Arrange an introduction